The faculty and staff of the University of Chicago Medicine hope you and your family have a good patient experience.

Our Patient and Family Insights specialists are eager to receive your feedback about care and service. We are available to serve as your intermediary advocate.

The Patient and Family Insights department can assist you in:

  • Delivering compliments for outstanding physician and staff members
  • Serving as a formal grievance resource for you and your family
  • Bridging the gap where you feel your expectations have not been met

We welcome your calls and visits Monday through Friday from 8 a.m. to 6 p.m.

Contact Us

Center for Care and Discovery
5700 S. Maryland Ave.
7th Floor, Sky Lobby
Chicago, IL 60637

Phone: (773) 834-0500
Fax: (773) 926-0887


The University of Chicago Medicine
Patient and Family Insights Department
5841 South Maryland Ave., MC 8056
Chicago, IL 60637

To reach the main operator at UChicago Medicine, please call 773-702-1000.