What is the Joint Commission?

If you or your family member has a concern related to quality or patient safety, please feel free to contact a University of Chicago Medicine representative in the Office of Patient Safety at 773-834-0473 or via email at safetyrisk@uchospitals.edu.

The Joint Commission conducts an accreditation survey of the University of Chicago Medical Center on an unannounced basis.

The purpose of the survey is to evaluate the organization's compliance with nationally established Joint Commission standards. The survey results are used to determine whether, and the conditions under which, accreditation should be awarded the organization.

Joint Commission standards deal with organizational quality of care issues and the safety of the environment in which care is provided. Anyone believing that he or she has pertinent and valid information about such matters may contact the Joint Commission at the following number.

Division of Accreditation Operations

Office of Quality and Patient Safety
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, Illinois 60181
Tel: 800-994-6610
Fax: 630-792-5636
Email: patientsafetyreport@jointcommission.org
File a complaint online

Additional Contact Information

Illinois Department of Public Health

Office of Health Care Regulation
Central Complaint Registry
525 W. Jefferson Street, Ground Floor
Springfield, IL 62761
Tel: 800-252-4343 (Central Complaint Registry Hotline)
Fax: 217-524-8885
File a complaint online

College of American Pathologists

325 Waukegan Road
Northfield, IL 60093-2750
866-236-7212 (U.S., toll-free)
847-832-7533 (International)