MyChart is not for medical emergencies. If you have a medical emergency, call 911.
If you need help with MyChart, call us at 1-844-442-4278.
You can request a copy of your health information by completing a request and authorization form (PDF).
You can submit this form to the University of Chicago Medicine by mail or in person. A complete list of UChicago Medicine addresses and phone numbers is included within the instructions for completing the request and authorization form (PDF).
If you are submitting your request in person on the UChicago Medicine campus, you may do so from 8:30 a.m. to 4 p.m. at one of the following locations:
Existing patients who have signed up for MyChart may log in to view medical records. If you recently had an appointment, please review your After Visit Summary to find an activation code and instructions on how to access your MyChart account. If you are unable to locate the activation code or need assistance, please contact UCM Connect at 1-888-824-0200.
The following people are authorized to sign for release of health information:
Number of Copies
|Cost for Medical Records
| Page number 1-25
||$1.00 per page
| Additional charges apply for requests greater than 25 pages
| Page number 26-50
|| $0.67 per page
| Page number 51 and over
||$0.33 per page
| Record on CD
||50% of paper pricing
| X-rays on CD (multiple exams)
|| $10.00 per CD
*Pricing reflects the State of Illinois 2016 copying fees (735 ILCS)
Copies are processed within 15 to 30 days from the date the request is received by UChicago Medicine. Recipients will be notified if the request cannot be processed within that time frame.
If you have any questions, please contact us. A complete list of organization addresses and phone numbers is included in the instructions for completing the request and authorization form.