Request Medical Records

We want to make it as easy as possible for you to ask for a copy of your medical records. Release of Information for all UChicago Medicine Health System locations is now centralized. This means that records from any UChicago Medicine facility can be requested together and separate requests are no longer needed.

UChicago Medicine Locations

  • University of Chicago Medical Center
  • University of Chicago Medicine Ingalls Memorial Hospital
  • University of Chicago Medicine Medical Groups

Who can sign to get health information for a patient:

  • The patient (Not the spouse)
  • Power of Attorney if the patient is not able to sign (Legal document must be provided.)
  • Parent (If the patient is younger than age 18 years of age)
  • Parent and minor if the patient is 12 to 17 years of age and is getting psychiatric, alcohol, or drug treatment services.
  • Legal guardian (Proof of guardianship document must be provided.)
  • Representative of the estate for patients who have died. (Copy of the death certificate and a copy of the representative of estate documents must be provided).

Contact the Health Information Management Office with any questions.

Walk-In Locations:
University of Chicago Medicine
5841 South Maryland Ave. Room W020
Chicago, IL 60637

Ingalls Memorial Hospital
Cancer Center Lower Level
One Ingalls Drive
Harvey, IL 60426

Hours of Business: Monday to Friday, 8 a.m. to 4:30 p.m.
Phone: 773-702-1637

Request Records Through MyChart

Existing patients who have signed up for MyChart may log in to view medical records. If you recently had an appointment, please review your After Visit Summary to find an activation code and instructions on how to access your MyChart account. If you are unable to locate the activation code or need assistance, please contact UCM Connect at 1-888-824-0200.

Ingalls’ records will be available through MyChart beginning with 8/1/2022 visits.

Patients and proxies can request records through their MyChart account for records starting 5/6/2012. Requests can only be for yourself, as the records are delivered through MyChart. Images and pathology slides cannot be requested in this manner. Any other requests must be done by completing an authorization.

From your MyChart Menu select “Request Release of Information”

All Other Record Requests

  1. Download an authorization form to allow UChicago Medical Center to release your health information. 
  2. Fill out the whole form including the kind of records and dates of your visits.
  3. Sign the form and send it to the address below (the one of your visit):

    • Medical Records
      University of Chicago Medicine
      Medical Records Dept.  MC 0978
      5841 South Maryland Ave.
      Chicago, IL  60637
      Phone: 773-702-1637
      Fax: 773-702-7591 or 773-702-1855
      Email: himauthforrecords@uchospitals.edu

    • Billing Records
      University of Chicago Medicine
      150 Harvester
      Suite 300
      Burr Ridge, IL 60527
      Email: UCMAttorneyRequests@uchospitals.edu
      Phone: 773-834-0456

      UChicago Medicine Ingalls Memorial Hospital: 708-915-5602
    • Radiology Images
       University of Chicago Medicine
      Radiology Dept. MC2026
      Radiology Film Request
      5841 South Maryland Ave.
      Chicago, IL 60637
      Phone: 773-702-9662

      UChicago Medicine Ingalls Memorial Hospital: 708-915-5602

Please allow 7 to 14 business days for processing.

If your relative has died, you can ask for copies of their medical records if:

  1. You are the power of attorney for health care that goes beyond the patient’s death or you are the administrator of estate. You must give a copy of the legal document and the death certificate.
  2. You are an authorized relative if you are the surviving spouse of the patient who has died. If there is no surviving spouse, you are an authorized relative if you are the eldest child, a parent, sibling or other relation that is named and defined in the Illinois rules of intestate succession (755 ILCS 5/2-1).

How to request the records of a relative who has died:

  1. Download an authorization form to allow UChicago Medical Center to release the medical records of your deceased relative.
  2. Download and fill out the Authorized Relative Certification
  3. Send the authorization, a copy of the administrator of estate, the relative certification and a copy of the death certificate to the location of the patient’s visit as noted above.

Please allow 7 to 14 business days for processing.

  1. Download an authorization form to allow UChicago Medical Center to release your health information. 
  2. Fill out the whole form including the kind of records and dates of your visits.
  3. Sign the form and send it to the address below:

    • Radiology Images
       University of Chicago Medicine
      Radiology Dept. MC2026
      Radiology Film Request
      5841 South Maryland Ave.
      Chicago, IL 60637
      Phone: 773-702-9662

      UChicago Medicine Ingalls Memorial Hospital: 708-915-5602
  1. Download an authorization form to allow UChicago Medical Center to release your health information. 
  2. Fill out the whole form including the kind of records and dates of your visits.
  3. Sign the form and send it to the address below:

    • Billing Records
      University of Chicago Medicine
      150 Harvester
      Suite 300
      Burr Ridge, IL 60527
      Email: UCMAttorneyRequests@uchospitals.edu
      Phone: 773-834-0456

      UChicago Medicine Ingalls Memorial Hospital: 708-915-5602

Cost of Records

  • There is no cost to patients asking for their own medical records.
  • There is no cost for records going directly to other healthcare providers.
  • Requests for records from third parties are charged the following fees:
Number of Copies Cost for Medical Records
Processing Fee See below for details
Page number 1-25 ($1.18) 1 dollar and 18 cents a page
Other charges apply for requests more than 25 pages  
Page number 26-50 79 cents per page
Page number 51 and more 39 cents per page
Record on CD 50 percent of paper pricing
X-Rays on CD (multiple exams) 10 dollars for each exam

 

Cost for Medical Records Details:

Pricing is from the State of Illinois 2022 copying fees (735 ILCS)

When patients ask for copies for other people and healthcare providers, the person getting those copies will be charged a processing fee of $31.56. (31 dollars and 56 cents) Send Payment for processing fee with the request.

Copies made from Microfiche or Microfilm will be charged $1.97 (one dollar and 97 cents) a page regardless of the number of pages.

Records are not released until we receive payment.

You will get copies of your medical records in 7 to 14 days from the date the UChicago Medicine Organization gets the request. You will be told by mail if the request cannot be processed within 7 to 14 days.

Medical Records Quick Links