Travel & Concierge Services

Our National Program team provides concierge services for U.S. patients who live outside the Chicago area and are traveling to UChicago Medicine for care. Our dedicated team of professional, compassionate navigators is ready to assist you with a variety of care and travel arrangements, including:

  • Scheduling appointments with our physicians and providers, whether this is your first visit or a follow-up appointment
  • Gathering your medical records from various providers so our physicians can have a full picture of your health and medical history
  • Recommending hotels, restaurants and tourist activities in and around our medical campus
  • Providing a welcome packet with appointment details and UChicago Medicine resource information
  • Escorting you around our medical campus to your appointment(s) so you don’t have to worry about getting lost, at your request

Traveling for care can be overwhelming and our goal is to make your trip as smooth as possible. Our team assists with patient needs and requests before you arrive at UChicago Medicine and during your visit.

To request assistance, please connect with the team:

National Program


UChicago Medicine Travel Guide 

Hotel Accommodations & Discounts

Remote Second Opinions 

UChicago Medicine Clinical Centers of Excellence 

Welcome to Hyde Park

Stella came to UChicago Medicine for IBD care from New Mexico

Stella Stiver of Albuquerque

Stella was anxious about having surgery 1,300 miles from home. But one conversation with a Destination UChicago Medicine patient navigator went a long way to ease her concerns.

Read Stella's story