Destination UChicago Medicine
Destination UChicago Medicine Team

Travel & Concierge Services

Our Destination UChicago Medicine team provides concierge services for U.S. patients who live outside the Chicago area and are traveling to UChicago Medicine for care. Our dedicated team of professional, compassionate navigators is ready to assist you with a variety of care and travel arrangements, including:

  • Scheduling appointments with our physicians and providers, whether this is your first visit or a follow-up appointment
  • Gathering your medical records from various providers so our physicians can have a full picture of your health and medical history
  • Recommending hotels, restaurants and tourist activities in and around our medical campus
  • Assisting you in making plane and hotel reservations
  • Providing a welcome packet with appointment details and UChicago Medicine resource information
  • Escorting you around our medical campus to your appointment(s) so you don’t have to worry about getting lost, at your request

Traveling for care can be overwhelming and our goal is to make your trip as smooth as possible. Our team assists with patient needs and requests before you arrive at UChicago Medicine and during your visit.

To request assistance, please connect with the team:

Destination UChicago Medicine


Stella came to UChicago Medicine for IBD care from New Mexico

Stella Stiver of Albuquerque, New Mexico

Stella was anxious about having inflammatory bowel disease surgery 1,300 miles from home. But one conversation with Kimberly Muhammad, patient navigator at Destination UChicago Medicine, went a long way to ease her concerns.

Read Stella's story