Patient holding baby looking at video visit with a doctor on her computer screen

Telemedicine: Virtual Care at UChicago Medicine

To help our patients and the community stay home and stay safe, our telemedicine program provides you with the same quality health care you receive in our clinics from the comfort of your home. Our world-class care available anywhere.

Virtual Video Visits

Your family’s health doesn’t stop being a priority when leaving the house is a challenge. For your convenience and safety, we offer secure and easy virtual visits by video or phone for most non-urgent visit types – including primary care, pediatrics, women’s health, oncology, cardiology and surgery consultations.

Through video visits, you can save time traveling to and waiting in the doctor's office by video conferencing with your doctor instead. It is a quick, convenient way to communicate with medical professionals contributing to your care. 

To schedule a virtual visit, please call 1-888-824-0200.

E-Visits

Submit an e-visit through your MyChart account and get a same-day diagnosis and treatment plan from UChicago Medicine clinicians.

To use the e-visit service, you will be required to complete an online questionnaire based on your medical condition. Within one business day after you submit your completed questionnaire, your responses will be reviewed, and one of our clinicians will communicate with you via the secure MyChart Med Advice Message service. E-visits are managed from 8 a.m. to 5 p.m. Monday through Friday. 

Remote Second Opinions

Whether you are facing a complex health issue or difficult treatment decision, getting a second opinion can help you make an informed decision about your care. With our online second opinion service, you can receive a second opinion from UChicago Medicine experts without having to leave home.

Through our partnership with PinnacleCare VirtualConnect, you will have a care team to help you through every step of this process. The service is convenient, confidential and easy to get started.

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Schedule a Video Visit

For your convenience and safety, we offer secure and easy virtual visits for most non-urgent visit types. Our care providers can assess your symptoms, make a diagnosis, recommend treatment and send prescriptions to your pharmacy.

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Get a Second Opinion Online

Whether you are facing a complex health issue or difficult treatment decision, getting a second opinion can help you make an informed decision about your care. Get an online second opinion from one of our experts without having to leave home.

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Submit an E-Visit

Complete an online questionnaire (e-visit) through your MyChart account to get a same-day diagnosis and a treatment plan from UChicago Medicine clinicians for common conditions.