MyChart is not for medical emergencies. If you have a medical emergency, call 911.
If you need help with MyChart, call us at 1-844-442-4278.
You have the right to make informed decisions about your health care, including the right to refuse treatment offered to you. You also may give directions, in advance, about your wishes for health care should the time come when you cannot communicate yourself. If you have an advance directive, such as a living will or durable power of attorney for health care, please bring it with you at the time of admission.
It is helpful to make such arrangements long before the need arises. Call 773-702-6233 to receive the booklet Planning for Your Medical Care. For other questions, call 773-702-6243.
It can be difficult to make decisions about your health care or the care of a loved one who is very ill. In addition to speaking with your physician and health care team, you may want to consult with the MacLean Center for Clinical Medical Ethics at 773-702-1453.
Child life specialists can help you and your family while you wait for your appointment by providing activities and medical education for patients. We can also provide activities and relaxation techniques to help children through procedures. If you would like assistance preparing your child emotionally for a clinic visit, call our Child Life professionals at 773-702-6481.
Patients in the intensive care unit (ICU), oncology units, transplant units and those with conditions that increase their risk of infection may not receive live flowers or plants. Please ask the nurse for further details.