The patient portal is not for medical emergencies. If you have a medical emergency, call 911.
If you need help with MyChart, call us at 1-844-442-4278.
The permanent art installation in the Center for Care and Discovery (CCD) features more than 60 pieces by renowned local artists, including the works of more than 27 diverse talents to energize and enrich the lives of our patients and visitors. The Healing Arts Program has a history of bringing the fine arts to our medical campus to share with patients, visitors, staff and the surrounding community.
The need for blood affects us all. A constant supply of blood is necessary to perform life-saving treatments for patients.
For those who are able, donating blood at our blood donation center is a simple, meaningful way to give back and to help support our patients.
As a small token of appreciation, we invite our donors to choose a food court coupon, an AMC movie ticket or free parking validation.
At UChicago Medicine's Blood Donation Center, you can even donate specifically to a family member or friend. Just provide the recipient's name and our staff will coordinate the delivery of your blood donation to that individual.
Monday through Friday
7:30 a.m. to 3:30 p.m.
The Blood Donation Center is closed on Saturdays and Sundays.
Duchossois Center for Advanced Medicine
5758 S. Maryland Ave., Room 2E
Chicago, IL 60637
A Barnes & Noble bookstore is located at 970 E. 58th St. There is also a small café located inside.
Communication with friends and loved ones outside the hospital is an essential part of any child's recovery. Learn about how to communicate with a child staying at Comer Children's through our communication services.
If you are coming to UChicago Medicine from within the United States, our dedicated team of professional, compassionate and respectful navigators can assist you.
Located on the main floor of Comer Children's, the Family Learning Center is staffed by health professionals who can assist parents in obtaining information about childhood health and illness. In the center, families also have access to the Internet, videos, books, and brochures.
A children's library is also available in the Family Learning Center. Siblings of hospitalized children are welcome to make use of this library.
There is a state-of-the art athletics center on the University of Chicago campus. You can find information about hours and fees by calling 773-753-4680.
During treatment, patients and their families may receive a discount at many Chicago hotels during their visit to Comer Children's. A pediatric patient liaison is available from 6:00 a.m. to 10:30 p.m., seven days a week, to provide you with information about the accommodations available. Your child's nurse can help you contact the liaison.
The nearby Ronald McDonald House is available on a first-come, first-served basis to those who meet the selection criteria. If you are interested, contact the Comer Children's Social Work office at 773-702-3087. Learn more about hotel accommodations.
Patient rooms are cleaned once daily. A nightly "turn down" service enables housekeeping to give rooms a final routine check.
Housekeeping can be reached 24 hours a day from any internal phone at 2-6296.
Our staff can provide wheelchairs, directions to clinical areas, and other assistance.
UChicago Medicine is committed to providing interpreters at no charge for patients who require American Sign Language services or who prefer to communicate through a language other than English. When scheduling an appointment, state that you require an interpreter and please specify which language is needed. When you arrive at the medical center, let a member of your health care team know you need an interpreter. To reach Interpreter Services, please call 773-702-6330.
A washer and dryer are located on the second floor of Comer Children's and are available 24 hours every day free of charge to families. Limited laundry supplies are also available free of charge. Ask your nurse for further details.
Children staying in the hospital often look forward to receiving mail from friends and loved ones.
Mail addressed to patients at Comer Children's should be formatted as follows:
The University of Chicago Medicine
Comer Children's Hospital
(Child's Full Name)
5721 S. Maryland Ave.
Chicago, IL 60637-1470
Mail received after your child is discharged will be forwarded to his or her home.
Comer Children's is a smoke-free facility. Smoking is not allowed anywhere in or near the buildings.
The Patient Garden is an open air space located in the Wyler Courtyard. It is open to patients and visitors, weather permitting.
Playtime for a child is an important part of the healing process. Play areas offer safe, fun-filled places of refuge where no medical procedures are performed. All play areas are geared for children of all ages and all abilities.
Play areas at Comer Children's can be found in the following locations:
In addition, Hyde Park and surrounding neighborhoods have numerous parks, playgrounds and trails within walking and driving distance of Comer Children's.
There is a shower and tub room for families who do not have access to a shower in their child's room. Ask your child's nurse for more information.
Chaplains offer spiritual, emotional and religious support 24 hours a day, seven days a week for patients and family members. The chaplains of Comer Children’s are focused on attending to your unique spiritual and emotional needs. We offer compassionate support during your hospitalization or the hospitalization of your child/loved one. Call 773-702-6246 for more information.
The Spiritual Care office is located on the first floor of the Center for Care and Discovery (CCD). Our chapels are located in the Center for Care and Discovery (seventh floor Sky Lobby), Comer Children's (first floor) and in the Bernard A. Mitchell Hospital (second floor). They are open to patients and visitors.
To call your child's room from outside the University of Chicago medical campus, dial 773-702-1000, then tell the operator your child's name or room number as well as your child's assigned access code. You may choose to bypass the operator by calling the direct phone number posted in your child's room.
To reach hospital personnel or services, call the operator at 2-1220 for assistance. Calls within Chicago and nearby suburbs are free. For details on making an outside phone call, see the information on the patient's bedside telephone.
Learn more about our communication options.
Download the UChicago Mobile app for quick access to helpful campus resources, including a calendar of events, points of interest, news, maps and transit, including the University of Chicago bus tracker. UChicago Mobile is available for download on Android (Google Play) and Apple (Apple App Store) devices.
Our Volunteer Services Department provides a variety of services, including newspaper and magazine delivery and the distribution of patient mail. Volunteers are also available for room visits, and can bring board games, cards, puzzles and more. Call 773-702-4421 for information.
Child life volunteers are available to play with pediatric patients in their hospital rooms. Please call 773-702-4214 for more information.
Internet access is available in each child's room with the exception of the intensive care units (complex intermediate care unit, and neonatal and pediatric ICUs). Computers with Internet access and printers are available in the Family Learning Center.
We provide free, secure, high-speed Internet access for all patients and visitors. Learn more about logging into the wireless internet.