For questions, or to speak with someone directly, please call:
1-888-824-0200
To request an appointment, please use our secure online form. A representative will contact you within one to two business days to help you schedule an appointment.
Schedule an Appointment on Zocdoc
Current patients may also use MyChart to request an appointment.
The patient portal is not for medical emergencies. If you have a medical emergency, call 911.
For help with MyChart, call us at 1-844-442-4278.
For help with Ingalls Care Connection, call us at 1-708-915-4357 or email portalsupport@ingalls.org.
Our visitor policies prioritize safety, security and comfort to support families as they experience the birth of their newest loved one.
There are no visiting hour limitations for adults.
One visitor (usually the support person) may have 24-hour visitation privileges as long as they are 18 years old or older or the father of the baby. All other visitors may visit between the hours of 9 a.m. and 9 p.m.
The patient is allowed one visitor while in triage. There are no hour restrictions for visitation. Visitors may switch, but only one visitor may be in triage at a time.
The mother may have up to three visitors at a time (including her support person) during her stay in the labor and delivery rooms. The visitors may switch, but the total in the room needs to remain at three. There are no hour restrictions for visitation.
The mother may have up to three visitors at a time (including her support person) during her stay in the Mother and Baby Care department. The visitors may switch, but the total in the room needs to remain at three.
The mother may have one visitor in the Post-Anesthesia Care Unit (PACU), usually the person who accompanied her to surgery. Visitors may switch, but the number needs to remain one at the bedside while in PACU.
To meet the individualized emotional, psychological, safety and physical needs of each patient, the number and age of visitors and hours of visitation may need to be amended through consensus between the nurse manager, charge nurse and the physician.Children of the mother and/or siblings of the newborn may visit between 9 a.m. and 9 p.m., but must have accompanying supervision from an adult other than the patient the entire time the children are present.
Other children under the age of 16 years are not allowed in the Labor and Delivery or Mother and Baby Care departments.
Visitors between the ages of 16 to 17 years are allowed visitation in the Labor and Delivery and Mother and Baby Care departments.
For the safety of our mothers and babies, children under the age of 12 are not allowed visitation during flu season.
To meet the individualized emotional, psychological, safety, and physical needs of each patient, the number and age of visitors and hours of visitation may need to be amended through consensus between the nurse manager, charge nurse and the physician.The mother and one designated support person will have ID bands to match the one placed on the baby at birth. ID bands are connected to a hospital-wide electronic monitoring system. Bands are checked whenever a baby is taken out of a room or brought back in. The baby will keep the band on until mother and baby are discharged at the front desk.
The support person, if present at the birth, will be banded and this will give the support person visitation in the nursery and the ability to retrieve the infant from the nursery for transport to the mother’s room.
Visitors will have to present photo identification (i.e. driver’s license or state ID) for verification. All visitors will be checked against the visitor list and visitor restriction list.
All visitors coming in contact with the newborn will be instructed on performing hand hygiene before and after contact with the infant including after diaper changes.
Yes. For the safety of our patients, we enforce additional visitor restrictions during flu season each fall and winter, including:
Learn more about our current visitor guidelines, effective January 3, 2019 until further notice.
Learn more