MyChart is not for medical emergencies. If you have a medical emergency, call 911.
If you need help with MyChart, call us at 1-844-442-4278.
We recognize that with the stress of a hospital stay, it is important that you are confident that your child's emotional and health care needs are being fully met. If you have any concerns about your child's care, please ask to speak with a nurse manager or the family advocate, and one of them will address your concerns.
For the safety of our patients, children under the age of 12 are not allowed to visit patients during flu season.
We want you and your child to have a safe, comfortable experience at the University of Chicago Medicine Comer Children's Hospital. If you have any concerns about your child's surgery or procedure, please speak with your child's physician, nurse or other member of his or her health care team.
Please review the list below carefully. The first three items are "musts" for everyone:
Please tell your child's nurse if your child has an orthopaedic device, contact lenses, eyeglasses, a hearing aid or any other assistive device so the devices can be stored appropriately when your child is not using them.
The items you wish to bring are, of course, a matter of personal preference. Below is a list of the items most families find their children need/want while hospitalized:
The hospital cannot be responsible for personal items, so please do not bring:
For your convenience, there is a safe in your child's room. If your child is in the Neonatal Intensive Care Unit or the Pediatric Intensive Care Unit, ask a member of your care team to put items of value in the hospital safe for you.
If you have any questions or concerns, please speak with your child’s nurse or physician.
Children and teenagers may have a variety of responses to hospitalization. The following suggestions may help you prepare your child for his or her hospital experience:
If you are unsure when and how to explain hospitalization to your child or teenager, you can talk to a child life specialist on the day of admission or reach a child life specialist in advance at 773-702-6481. Child life specialists can also provide activities and relaxation techniques to help hospitalized children.
Your child's nurses, case managers and physicians will be working together with you as soon as your child arrives in hopes of getting your entire family together again at home. When your child's physician writes the discharge orders, this begins the process to go home.
You will need to make arrangements for your departure. It's the law that young children are in a car seat or booster seat when traveling by car. As early as possible, let your nurse know if you are having difficulty obtaining a car seat for travel home.
Your nurse and other members of your health care team will help your family learn how to take care of your child at home.
If you receive a customer satisfaction survey in the mail, please take a few moments to fill it out and return it. Your opinion counts!