Our staff understands that your medical needs may be complex and that there is a lot to know when working with your doctor and insurance company.

We want to provide you with the kind of personal service you need to make sure you get the most benefit from your therapy including:

  • Training, education and counseling
  • Medication refill reminders
  • Free delivery of your medication
  • Access to a pharmacist 24 hours a day, 7 days a week
  • Working with your insurance company to make sure your medication cost is covered
  • Enrollment in programs to help with the cost of your medication

Contact Information

For Prescription Pick Up:

Duchossois Center for Advanced Medicine (DCAM), first floor
5758 South Maryland Ave. Chicago, IL 60637

Monday - Friday: 7 am - 7 pm
Saturday: 7 am - 3 pm, closed 11 am - noon for lunch.

Phone: 773-834-7002
Toll Free: 877-834-7002

For Patients Enrolled in Pharmacy Mail Service: 

University of Chicago Medicine Pharmacy Services - Calumet City, IL
(Please note: This location does not allow prescription pick up.) 

Monday - Friday: 8 am - 5:30 pm

Phone: 773-834-6245
Toll Free: 877-834-7002, Option 5

Our Services

Important Information

Payment Policy

Before your care begins, a staff member will let you know your part of the cost that is not covered by your insurance or other third-party sources.

Your part of the cost may include but is not limited to: out-of-pocket costs such as deductibles, co-pays, co-insurance, and annual out of pocket limits.

We will provide this information if there is a change in your insurance plan. If you ask, we will also provide you with the cash price of the medication.

Patient Rights and Responsibilities

UChicago Medicine Pharmacy knows that all patients have basic rights. Patients who feel their rights have not been respected, or who have questions or concerns, can talk to the Director of Ambulatory Pharmacy.

Patients and their families also have responsibilities when under the care of UChicago Medicine Pharmacy in order to help us provide safe, high-quality health care for themselves and others. The following patient rights and responsibilities will be provided to, and expected from, patients or legally authorized persons.

To make sure you are getting the best care possible, as a patient getting our pharmacy services, you must understand your role, rights and responsibilities involved in your own plan of care.

As our patient, you have the right and responsibility to:

Providing a High Level of Quality

Our mail order program is accredited by the Utilization Review Accreditation Commission (URAC). These achievements recognize that our pharmacy operates at a high level of quality, integrity and effectiveness.

URAC Accreditation Seal Mail Order Program Pharmacy
Digital Pharmacy

Notice of Privacy Practices

This notice describes how medical information about you may be used and disclosed (shared) and how you can get access to this information.

View the most current version of this notice