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For the safety of our patients, visitors and staff, we added temporary restrictions to our visitor policy, effective January 3, 2019 until further notice. Learn more about our current visitor restrictions and how they may affect your access to visit a loved one during flu season.
Parents have 24-hour access to their child. Visiting hours are from 9 a.m. to 9 p.m. for all others.
Each parent and legal guardian will be provided with a yellow band to identify them as having 24-hour access.
The University of Chicago Medicine has implemented an electronic visitor system to create a more orderly process for patients and visitors to access our facilities. This new computerized system is also in operation in Comer Children’s Hospital.
Visitors are required to show a photo ID upon check-in at the security desks located at the Comer Children's main entrance or Comer Children's Emergency Department. They will be issued a wearable visitor badge that will include their photo and name and the unit/room number of the patient they're visiting, along with the date and time. The badges will be active for 24 hours and must be worn at all times. Passes will also be color-coded by building.
All visitors will be checked against the visitor list.
Four visitor passes, in addition to wristbands for two parents/guardians, will be available for each patient room on Comer 5 and 6. Two passes will be available for the NICU and PICU/CICU.
All minor children (17 years or younger) have additional visitation guidelines for safety and infection control reasons. Ask a nurse about the process to have a minor visit your child. Minors must be supervised at all times.
The University of Chicago Medicine reserves the right to limit visitation as appropriate based on the interests of children, families, visitors and staff.
For the safety of patients and others, please do not use the following inside the hospital:
Cell phones may cause problems with medical equipment. We ask that you not use cell phones within the hospital. If you need a cell phone for work or emergency, follow these guidelines:
Please respect other patients and their families by keeping the ring tone on your cell phone on a low volume or vibrate. Remember to speak softly in case other patients are resting.
Do not smoke, except in designated areas outside the hospital.
If you have any questions about these restrictions, please ask to speak with your child's nurse.
Hospital personnel will also not disclose the fact that your child has been hospitalized unless your child's assigned access code is first given. This access code is given to the child's parent or legal guardian upon admission.