Volunteering at Comer Children's

Volunteer wayfinders provide a welcoming environment for patients and families in various locations on our medical campus. In high foot traffic areas, volunteer wayfinders provide stellar customer service as they guide patients and families to their destination while answering questions they may have along the way.

Wayfinder locations include the DCAM adult outpatient center and Comer Children’s Hospital’s main lobby.

This program is looking for engaging, self-directed, and friendly volunteers with great communication skills and a desire to work with a diverse community of patients, families, and staff.

Volunteer shifts are available Monday through Friday. Most needed times are between 8 a.m. - 12 p.m. and 2 p.m. - 4:30 p.m. There is a minimum of 2 hours per shift.

Volunteers are trained to hold infants in our Neonatal Intensive Care Unit (NICU) to provide comfort and aid in their development. In addition to holding, volunteers are trained to read aloud to infants.

To be considered for this program, volunteers must:

• Be 18 years of age or older
• Complete 40 hours of service in our children’s playroom
• Receive recommendation from the Child Life and Volunteer Services staff

This program is highly prized and applicants must complete the prerequisites before advancing to the program. Waitlisting may apply.

Volunteers provide various activities, promoting a more child and family-friendly experience during potentially long wait periods at Comer Children's. By facilitating quick crafts or helpful programming, volunteers help ease the hospital visit experience for children and caregivers.

In addition, this position will pilot training volunteers as MyChart experts to help families enroll in the MyChart health portal. By having trained volunteers as experts in the app, we will minimize simple barriers and help increase access to care for families. *Basic technology skills (using an iPad) are needed.

The outpatient waiting areas require a volunteer to be available during the weekdays, Monday through Friday between 8 a.m. to 4 p.m. Scheduling is flexible but requires a recurring commitment of three to four hours per week.

Our current scheduling needs are Monday, Wednesday and Thursdays.

Volunteering in the Comer Children's Emergency Department (ED) allows you to gain experience working with children of all ages. Volunteers in the ED provide activities (toys, coloring sheets, etc.) to patients and their families in the waiting room and the exam rooms. Ongoing responsibilities include cleaning toys, making copies of coloring sheets and doing bedside visits with patients in the exam rooms.

Scheduling is flexible but still requires a recurring weekly shift of three to four hours per week.

To be considered in this program, volunteers must:

• Be 18 years of age or older 
• Complete 40 hours of service in our children’s playroom
• Receive recommendation from the Child Life and Volunteer Services staff

Volunteers are paired with a child patient in our Child Life playroom. The playroom provides development activities that a child would normally do outside of the hospital setting. Activities include reading, arts and crafts, and playing games. Playful activities offer our pediatric patients a safe and fun escape from illness, tests and treatments. When a patient is unable to leave their hospital room, volunteers are trained to deliver and play activities at the bedside.

This program requires a volunteer to be engaging, interactive, friendly, and good with children of all ages.

Volunteers must be able to serve one of the following set shift times and serve the entirety of the shift each week.

Playroom shifts are: 

Monday through Thursday

9 a.m. to 12 p.m.

1 to 4:30 p.m.

4:30 to 8:30 p.m.

Friday

9 a.m. to 12 p.m.

1 to 5:30 p.m.

Saturday and Sunday (Waitlist may apply.)

1 to 4:30 p.m.

• At least 16 years old and in good health
• Willing to commit to 4 hours of service per week
• Able to pass health screening tests for tuberculosis, measles, German measles, chickenpox and illegal drugs
• Willing to complete and receive an annual tuberculosis (TB) test and influenza vaccination

To become a volunteer, your first step is to submit an application. If a volunteer opportunity is available, we will contact you within 30 business days of receiving your application to set up an interview. Please note that we are unable to accommodate group volunteering.

Complete a volunteer application and begin your path to volunteering

For more information, contact our team:

Email

volunteers@uchospitals.edu

Phone

773-702-4421

Fax

773-834-1297

Sixteen (16) is the minimum age to volunteer. We are legally unable to accept applicants younger than 16 years of age. Some select programs require volunteers to be at least 18 years of age.

Hospital volunteers are required to serve a minimum of six (6) consecutive months and complete 100 hours of service within a year. Most of our volunteer programs require a weekly shift of 3-4 hours.

Applicants accepted into our volunteer programs must meet the following requirements:

• Be at least 16 years of age, 18 years of age for select programs
• Complete 100 hours and commit to six months of service
• Pass a mandatory health and drug screening completedthrough UChicago Medicine
• Complete and pass criminal background check
• Provide immunization history or be willing to receive missing immunizations including an annual influenza vaccine
• Receive general volunteer training and attend program specific volunteer training
• Volunteer opportunities are not available to B-1, B-2, H1-B, or H-4 visa holders

This opportunity is not available for B-1, B-2, H1-B, and H-4 visa holders. Applicants with permanent resident cards must provide a copy of their card to our office during the time of the interview.

Unfortunately, we are unable to accommodate group volunteering or short-term volunteer opportunities. If you are interested in hosting a special event for children or making a donation, please contact the Child Life Department at 773-702-0407.

UChicago Medicine is a multi-site institution. There are three primary medical facilities that have hospital volunteer opportunities at this time:

• UChicago Medicine and Comer Children's in Hyde Park (main campus)
• UChicago Medicine Ingalls Memorial in Harvey
• and UChicago Medicine Center for Advanced Care in Orland Park

Each location has different volunteer programs available that best suit the needs of the patients and families for that facility. Please be sure to read the volunteer programs offered at each facility and apply accordingly.

We do offer a summer-only program. The minimum requirements remain the same however volunteers must serve their 100 volunteer hours in 12 weeks. The open application begins in early March. The deadline to apply is mid-May. Those that do not apply by the application deadline are not eligible to begin the upcoming summer program.

UChicago Medicine does offer these types of opportunities, but they are not coordinated through the Volunteer Services office. If you are interested in an internship or to shadow a doctor, please contact the department you are interested in interning/shadowing directly. Opportunities are select and custom to each department. There are formal requirements and the approval and onboarding process can take up to six weeks.

All applicants must submit a volunteer application, be invited and attend an in-person interview, and complete the onboarding process (health/drug screening, background check, and training). Volunteers typically complete this in two to five weeks from the time accepted. There is no cost to volunteer at UChicago Medicine.