Community health workers (CHWs) are trusted individuals from our community. They help patients and families stay healthy by connecting them to doctors, clinics, food and other support.

  • CHWs listen carefully, answer questions and explain health information in a way that is easy to understand. They care about your health and your community.
  • CHWs teach, guide and stand up for others. They help people feel confident, safe and ready to take care of their health.
  • CHWs may also be known by other titles, such as Promotores de saludhealth educatorshealth coachespeer helpers, or patient advocates.

Why Become a CHW

Becoming a CHW is a strong first step toward a career in healthcare. CHWs make a difference in people’s lives by helping them in meaningful ways—even without formal medical training. They support others by making them feel seen, heard and cared for, which makes the work both important and rewarding.

Why CHWs Matter on Chicago’s South Side

Chicago’s South Side is home to over 900,000 residents and faces some of the city’s most urgent health challenges — including higher rates of chronic disease, limited access to medical care, and a life expectancy gap of up to 20 years between neighborhoods.

Many of these disparities are driven by social determinants of health — factors like income, housing, education, job access, and neighborhood conditions. Poverty and systemic inequality make it harder for families to stay healthy. These challenges affect entire communities, not just individuals, and require long-term, community-based solutions.

CHWs are essential to addressing these issues, serving as trusted connectors who help bridge the gap between healthcare systems and the people who need them most.

What CHWs Do and How They Help

CHWs play a vital role in improving health on the South Side by helping people manage chronic conditions and access the care and resources they need.

CHWs help by:

  • Supporting people in managing conditions like diabetes, asthma, and mental health
  • Guiding individuals to doctors, clinics, food, and other essential resources
  • Providing education and one-on-one support in ways that are easy to understand

CHWs make a difference by:

  • Reducing barriers to care in underserved areas
  • Helping people feel heard, respected, and empowered to take control of their health
  • Contributing to long-term improvements in community wellness

Interested in becoming a CHW?

UChicago Medicine is in the process of developing a CHW Certification Program. If you are considering certification, fill out the interest form below.

Community Health Worker Certification Interest Form

CHW Programs at UChicago Medicine