MyChart is not for medical emergencies. If you have a medical emergency, call 911.
If you need help with MyChart, call us at 1-844-442-4278.
If your child is experiencing any type of medical emergency, which warrants immediate attention, (example: a seizure longer than five minutes) please bring your child to the nearest emergency room or call 911.
For non-urgent medical questions and concerns please call your child's nurse or 773-702-6487 and they will connect you to the appropriate team member.
Your child's nurse will connect you to the appropriate team member. If you have a medical question in the evening and cannot reach your nurse, you may call the pediatric neurology fellow on-call at 773-702-6800.
You can request a refill by phone, but please do not wait until you have completely run out of your child's prescription.
You may call in a request for a prescription refill if it has been less than six months since your child's last physician visit. If it has been longer than six months since the last appointment, your child's physician and nurse will review your request on a case-by-case basis.
Please have the following information ready when you call 773-702-1000 and ask for ext. 5-1512:
Note: Adderall, Concerta, Focalin and Ritalin cannot be refilled by telephone.