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Primary Care Video Visits

Your health doesn’t stop being a priority, even when it's a challenge to leave the house. For your convenience and safety, we offer secure and easy virtual visits by video for many of your healthcare needs.

Our real-time, online scheduling for video visits lets you choose from available times so you can book your virtual appointment instantly with a family practice or general internal medicine physician. 

If you would prefer to speak with a referral counselor to schedule an appointment, call 1-888-824-0200.

Access World-Class Healthcare from Home

Whether you need care for a chronic condition, such as asthma or diabetes, or a time sensitive concern such as a urinary tract infection, a UChicago Medicine primary care physician is available to provide your care via a secure video visit. New patients and returning patients are welcome to schedule a video visit.

Video visits are similar to in-office visits, but instead of traveling for care to see your doctor, you can video chat with them from home. Our primary care doctors can assess your symptoms, make a diagnosis, recommend treatment and send prescriptions to your pharmacy.

Our primary care team includes family practice physicians, general internal medicine physicians (internists), geriatricians, gynecologists and pediatricians.

Safe, In-Person Care at Many Convenient Locations Near You

Should you need in-person care, such as lab tests, X-rays or a physical exam, we'll arrange for a safe visit to one of our clinics located throughout the greater Chicago area, including the South Loop, River East (Streeterville), Orland Park, or on our main campus in Chicago's Hyde Park neighborhood.

We are screening all patients, visitors and staff for COVID-19 symptoms and require that everyone who enters our facilities wear a mask. We are practicing strict social distancing and cleanliness protocols, and have implemented new visitor restrictions. As always, all clinical areas are thoroughly cleaned and disinfected after every patient encounter. Learn more about our commitment to patients.

Learn More About Video Visits and E-Visits

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FAQs About Video Visits

Find answers to frequently asked questions about your virtual visit including an overview of the process, how to prepare for your visit, cost and insurance and technical requirements.

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Submit an E-Visit

Complete an online questionnaire (e-visit) through your MyChart account to get a same-day diagnosis and a treatment plan from UChicago Medicine clinicians for common conditions.

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Download the MyChart App

Download the MyChart app for Apple or Android devices to access your health records, communicate with your providers and schedule an appointment.


Patient Guide: Tips for a Successful Video Visit

Video visits are similar to in-office visits, but instead of traveling to see your doctor, you can video chat with them from home. Our care providers can assess your symptoms, make a diagnosis, recommend treatment and send prescriptions to your pharmacy.

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