International Programs Office

UChicago Medicine serves hundreds of patients from more than 75 countries around the world. While our medical team provides world-class clinical care for international patients, the Office of International Programs offers customized services to meet their cultural, religious and linguistic needs.

Customized Patient Coordination

Our bilingual and culturally diverse team is dedicated to meeting our patients’ medical and non-medical needs, serving as a single point of contact before, during and after their experience at UChicago Medicine. Our priority is to help patients through their health care journey and make Chicago feels as close to home as possible. We offer a wide range of amenities and services, including:

  • Pre-intake preparation before arrival to Chicago
  • Clinical triage and management of care by experienced medical directors
  • Scheduling medical appointment
  • Escort to every medical appointment
  • Medical interpretation for over 50 languages
  • Arranging equipment and/or home care
  • Follow-up appointment(s) scheduling
  • Assisting with medical records
  • Medication consolidation and prescription delivery to hotel/apartments in Chicago
  • Discharge planning and continuity of care with home country physicians

Guest Services

For non-clinical needs, our Guest Services Unit provides customized services based on individual preferences. Our goal is to ensure you get the care you need and deserve, and some of distinguished services include:

  • Personalized meet and greet at the airport for patients regardless of times of arrival
  • Complimentary, private airport pickup/drop off
  • Complimentary, private transportation to/from each medical appointment
  • Assistance with daily tasks such as opening a bank accounts, obtaining cell phone services and more
  • Lodging arrangements with local hotels, apartments and corporate units at discounted rates
  • International primary care clinic for international patients and their companions
  • International patient lounge in downtown Chicago with a range of amenities
  • Assistance with cultural orientation
  • Concierge services for dining and entertainment

 

Contact Us

UChicago Medicine International Program

5758 S. Maryland Avenue, MC 9040, RM 1405

Chicago, IL 60637 USA

Phone: +1-773-702-0506

Fax: +1-773-834-1562

Emailinternational.services@uchospitals.edu

Brochure: Learn more about our International Programs.

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